We recommend booking at least 2-4 weeks in advance for optimal
availability, especially during peak season (May-September). However,
we'll do our best to accommodate last-minute requests when possible!
We primarily serve Williamsburg and the surrounding Greater
Williamsburg area, including York County, James City County, and
Newport News. Contact us for events outside this area!
Our packages include professional setup, service staff, all necessary
equipment and supplies, a variety of flavors to choose from, and
cleanup. We customize packages based on your event size and needs!
Yes! Our Italian ice is dairy-free, gluten-free, and vegan-friendly.
We also offer sugar-free options. For our Baked Bitez cookies, please
contact us about specific allergen concerns and we'll work with you.
We require at least 7 days notice for cancellations to receive a full
refund. Cancellations made within 7 days of the event may be subject
to a cancellation fee. Weather-related cancellations are handled on a
case-by-case basis.
Absolutely! Many of our clients love pairing our Italian ice with
fresh-baked cookies for the ultimate treat combination. Contact us for
special combo pricing!